Top Semi Towing Services Near Me in Rochester, New York Uncovered
When you're in need of reliable big truck towing in Rochester, finding the right service is crucial. Explore top-rated companies that specialize in heavy-duty towing to get you back on the road safely and efficiently.
Comprehensive List of Heavy Truck Towing Services in Rochester NY
When heavy-duty vehicles break down, reliable towing services become essential. In Rochester, NY, heavy tow trucks provide prompt assistance, ensuring that stranded trucks are safely transported. These services specialize in recovery, roadside assistance, and emergency towing, addressing the urgent needs of truck operators. Below, discover a curated list of heavy truck towing options available in the area.
Ali's Towing Inc. is a reliable towing service located at 195 Dewey Ave, Rochester, NY 14608, serving the Edgerton neighborhood and surrounding areas. Known for their prompt and courteous service, they offer 24/7 availability, ensuring help is at hand whenever needed. Customers have praised their drivers, particularly for providing timely updates and clear communication throughout the towing process.
Whether assisting during roadside emergencies or transporting vehicles to mechanics, Ali's Towing is committed to delivering an exceptional experience. Reviews highlight their professionalism and affordability, making them a popular choice for locals seeking dependable towing solutions. With a focus on customer satisfaction, they strive to turn stressful situations into seamless solutions.
Services
👍 24/7 Emergency Towing
👍 Local and Long-Distance Towing
👍 Vehicle Recovery Services
👍 Flatbed Towing for Heavy Equipment
👍 Jump Start Services
👍 CNC Machine Moving and Towing
Good Points
Complaints
Exceptional customer service with timely responses and updates.
Limited operating hours may not accommodate all customer needs, especially during late-night emergencies.
Friendly and courteous staff, making the towing experience seamless and stress-free.
Some customers may experience longer wait times during peak hours or busy events.
Affordable pricing for towing services, providing good value for money.
Occasional issues with vehicle accessibility in rural areas, though generally handled well by the team.
Highly recommended for their reliability and professionalism in handling towing needs.
Quick response times, even in challenging situations like road closures or rural locations.
Drivers go above and beyond, assisting with additional tasks like pushing vehicles into place or providing rides to customers.
Positive experiences shared by multiple customers, indicating consistent quality of service.
Gates Towing offers reliable and professional towing services in Rochester, NY. Conveniently located at 1421 Scottsville Rd, this dedicated team is available 24 hours a day to assist with your towing needs, ensuring that help is just a call away. Customers frequently praise the friendly atmosphere and excellent communication during the towing process, which contributes to a stress-free experience.
The company is known for its skilled operators, particularly Pedro Ortiz, who consistently goes above and beyond to care for vehicles. From safely loading cars to keeping customers updated, Gates Towing takes pride in delivering exceptional service that fosters trust and confidence. Whether it's a flat tire or mechanical issue, their commitment to customer satisfaction makes them a top choice for towing services in the area.
Services
👍 Flatbed Towing
👍 Emergency Towing Services
👍 Vehicle Recovery
👍 Mechanical Assistance on-site
👍 Tire Change Services
👍 Vehicle Drop-off Notifications
Good Points
Complaints
Highly professional and skilled staff, particularly Pedro Ortiz
Limited information on pricing or cost estimates
Excellent communication throughout the towing process
Some customers may have high expectations that could lead to disappointment if not met
Prompt and timely service, with accurate wait times
Potential for wait times during busy periods, although generally accurate estimates are provided
Careful handling of vehicles, ensuring no damage during towing
No mention of services offered beyond towing, such as roadside assistance or repairs
Friendly and courteous customer service
Goes above and beyond to assist customers, including fixing minor issues
24/7 availability for towing services
Positive reputation in the community
Trustworthy and reliable service
Personalized customer care, making clients feel valued
5 8 5 Towing Service Inc. is a reliable towing company located in Rochester, NY. They pride themselves on providing prompt and professional service, ensuring customers feel secure during stressful situations. From the first call, clients are greeted by a friendly dispatcher, and the driver, Ronnie, arrives quickly and efficiently assesses the needs at hand. With great attention to detail, he handles vehicles with utmost care, making the towing process smooth and hassle-free.
Clients consistently praise the fast response times and affordable pricing, highlighting 5 8 5 Towing Service as a standout option in the area. Whether it’s helping a stranded vehicle or assisting with larger loads like U-Hauls, their commitment to customer satisfaction is evident. For those in need of a trustworthy towing solution, 5 8 5 Towing Service Inc. is a dependable choice in Rochester.
Services
👍 24/7 Emergency Towing
👍 Local and Long-Distance Towing
👍 Vehicle Recovery Services
👍 Flatbed Towing
👍 Motorcycle Towing
👍 Heavy-Duty Towing
Good Points
Complaints
Punctual and quick service
No specific complaints mentioned
Great care taken with vehicles
Limited information on opening hours
Exceptional professionalism and courtesy
Potential for high demand leading to longer wait times during peak hours
Alliance Collision Inc., located at 532 North St, Rochester, NY, offers professional heavy-duty towing services. As a family-owned business, they pride themselves on their friendly staff and commitment to customer satisfaction. Open 24 hours a day, seven days a week, they ensure prompt service for those in need, whether it’s mechanical support or towing assistance. Many customers appreciate their attentive service, noting how quickly the trucks arrive and the courteous nature of their drivers.
In addition to towing, Alliance Collision Inc. provides collision repair services with a focus on quality and thoroughness. Satisfied clients have praised the shop for its transparency and dedication to identifying all vehicle damage. They also work closely with customers to find cost-effective solutions, often exceeding expectations with their attention to detail. Whether it’s repairing a vehicle post-accident or providing reliable towing, Alliance Collision Inc. aims to deliver exceptional service in Rochester, NY.
Services
👍 Heavy Duty Towing for Semi Trucks
👍 Accident Recovery and Towing
👍 Mechanical and Collision Repair Services
👍 Vehicle Storage Solutions
👍 Emergency Roadside Assistance
👍 Vehicle Detailing and Cleaning Services
Good Points
Complaints
Quick response time for towing services
Reports of vehicle damage during towing
Professional and courteous drivers
Inconsistent communication regarding storage fees
Fair pricing for services
Limited hours of operation, especially on weekends
Thorough work and attention to detail
Some customers experienced unprofessional behavior
Family-owned business with friendly staff
Concerns about staff experience and expertise
Excellent communication and updates during repairs
Negative experiences with insurance-related towing services
High customer satisfaction with mechanical and collision work
Convenient appointment scheduling
Cleaned vehicles and filled gas tanks after service
Janron Towing & Recovery LLC is a reliable towing service located in Rochester, NY. Operating from 4 Donna Marie Cir, they offer help during emergencies, including a 24-hour service on Saturdays and specified hours throughout the week. Customers have praised their friendly and professional approach, noting how their driver, John, provides excellent care for vehicles and addresses any concerns with understanding and expertise.
However, experiences can vary; while many praise timely arrivals and effective service, there have been reports of delays and communication issues, particularly during peak demand times. It's worth considering these factors when choosing a towing service. Overall, Janron Towing aims to be a dependable option for those in need of quick assistance.
Services
👍 Emergency Towing Services
👍 Roadside Assistance
👍 Flat Tire Change
👍 Vehicle Recovery Services
👍 Battery Jump Start
👍 Lockout Services
Good Points
Complaints
Highly rated with a 4.5-star rating
Instances of delayed service, with some customers waiting for hours
Prompt arrival times, often within the estimated timeframe
Lack of communication during delays, with some customers unable to reach the company
Professional and friendly service from the owner, John
Negative experiences reported when dispatched through roadside assistance
Great care taken with vehicles during towing
Some customers felt abandoned when service was not provided as promised
Excellent communication and understanding of customer situations
Recommended for future towing needs by satisfied customers
Available 24 hours on Saturdays and extended hours on other days
Action Towing and Service, located at 275 Marketplace Dr, Rochester, NY, offers reliable truck towing services in the area. Customers have described their experiences as generally positive, highlighting the professionalism and promptness of their drivers. One notable driver, Nick, has been commended for his friendly and accommodating approach, particularly towards individuals with special needs. With service hours from Monday to Friday, 8 AM – 5 PM, they strive to assist when emergencies arise.
While many clients appreciate the towing service, some feedback indicates areas for improvement concerning shop-related services. A few customers reported delays and communication issues when seeking information on vehicle repairs. Despite these concerns, the strong performance of the tow operators and their dedication to customer satisfaction remains a key factor in Action Towing’s reputation in Rochester.
Services
👍 Emergency Towing Services
👍 Roadside Assistance
👍 Car Lockout Services
👍 Vehicle Recovery Services
👍 Flatbed Towing
👍 Brake and Rotor Replacement Services
Good Points
Complaints
Quick response time and organization
Failure to address customer complaints effectively
Professional and helpful staff, especially Nicholas and Mason
Inconsistent communication regarding service timelines
Positive customer experiences with drivers accommodating special needs
Rude and unhelpful customer service in some instances
Affordable repair estimates and financing options available
Miscommunication about vehicle towing capabilities
Overall good towing service with many satisfied customers
Negative experiences reported with shop service, leading to wasted time
Everest Towing, located at 90 Air Park Dr Suite 306 B, Rochester, NY, provides reliable 24/7 towing services tailored to the needs of the Rochester community. Their team, exemplified by Ram, is known for responsiveness and professionalism, ensuring timely assistance during vehicle emergencies. Customers appreciate the quick arrival times, with many sharing positive experiences about the friendly service they received, highlighting the company’s commitment to customer satisfaction.
The company is particularly well-regarded for its customer service, often going beyond expectations to assist those in need. Whether dealing with a dead battery or an unexpected breakdown, clients find peace of mind knowing that Everest Towing is just a call away. With a reputation built on reliability and efficiency, they are a trusted choice for towing in the area.
Services
👍 Emergency Towing
👍 Battery Jump Start
👍 Flat Tire Change
👍 Lockout Service
👍 Fuel Delivery
👍 Long-Distance Towing
Good Points
Complaints
Fast response time, with some customers noting that the service arrived before the estimated time of arrival.
Issues with locating customers, as noted in a complaint about a cancellation via the Allstate app due to inability to find the customer.
Professional and courteous staff, particularly highlighting the service provided by Ram Rai.
A reported incident of unsafe driving behavior by a tow truck, which caused concern for other drivers.
Reliable service in Rochester, with many customers recommending Everest Towing for their towing needs.
Some customers experienced delays or issues with service, leading to the need for alternative towing companies.
Excellent customer service, with staff being described as pleasant and polite.
Consistent availability, as they are open 24 hours every day of the week.
Ray Kerhaerts Towing & Auto Repair, located at 1396 W Ridge Rd, Rochester, NY, has been serving the community since 1926. Known for their solid reputation, they provide reliable towing services alongside automotive repair. Customers appreciate the friendly staff who take the time to explain their services and promote honest practices—ensuring that repairs are only made when truly necessary.
Operating primarily on weekdays, their hours are Monday to Friday from 7 AM to 5 PM, with weekends closed. While many long-time patrons rave about their competent service and reasonable pricing, some recent experiences have raised concerns about the consistency of service and communication. Overall, Ray Kerhaerts aims to meet the diverse motor vehicle needs of the Rochester community.
Services
👍 24/7 Emergency Towing
👍 Local and Long-Distance Towing
👍 Vehicle Recovery Services
👍 Roadside Assistance
👍 Auto Repair Services
👍 Oil Change Services
Good Points
Complaints
Long-standing reputation since 1926, trusted by multiple generations of customers.
Recent complaints about poor communication and service delays.
Friendly and knowledgeable staff who explain their work clearly.
Drivers have been reported to arrive late without proper notification.
Reasonable pricing and no unnecessary repairs recommended.
Rude and defensive receptionists, leading to negative customer experiences.
Quick service for routine maintenance like oil changes.
Inconsistent service quality, with some customers feeling their needs were not prioritized.
Highly recommended for towing and auto repair needs, with many long-time customers.
Issues with towing non-running vehicles, leading to frustration for customers.
Efficient service with a focus on customer satisfaction.
Negative experiences shared by multiple customers regarding accountability and service reliability.
Cristo Towing & Impound, located at 1301 East Ridge Road REAR, Rochester, NY, offers 24/7 truck towing services in East Irondequoit. With a reputation for fast and efficient service, the company is known for its friendly staff and dedication to customer satisfaction. Many reviews highlight their drivers' professionalism and skill, especially during challenging towing situations, ensuring peace of mind when you need it most.
While Cristo Towing receives praise for its helpfulness and rapid response times, some customers have expressed concerns about pricing transparency, particularly regarding fees for storage and repairs. Despite mixed experiences, Cristo Towing & Impound continues to serve the Rochester community with a focus on reliability and service excellence.
Services
👍 24/7 Emergency Towing
👍 Local and Long-Distance Towing
👍 Accident Recovery Services
👍 Vehicle Storage Solutions
👍 Roadside Assistance
👍 Vehicle Repair Services
Good Points
Complaints
Excellent customer service with friendly and helpful staff
Higher charges than initially quoted by police
Fast and efficient towing service
Additional fees for storage and fuel
Available 24/7, providing assistance at any time
Incidents of lost keys during towing
Affordable pricing compared to competitors
Concerns about transparency in pricing for repairs
Highly skilled tow drivers, praised for their expertise
Negative experiences with service quality in some cases
Positive experiences shared by multiple customers
Potential for miscommunication regarding costs
Convenient location in Rochester, NY
Some customers felt their time was wasted with unnecessary repairs
Ability to repair vehicles on-site, easing customer stress
Harding's Towing II, located at 135 Northern Dr, Rochester, NY 14623, offers reliable heavy-duty towing services around the clock. Open 24 hours a day, this towing company is known for its commitment to customer satisfaction, with experienced staff who handle various towing needs efficiently. They specialize in assisting those in urgent situations, ensuring that both vehicles and drivers are taken care of in a professional manner.
Customers have praised Harding's Towing II for their friendly and thorough approach. Whether it’s towing large vehicles like RVs or providing roadside assistance, the team, including professionals like Dave and Chaz, is recognized for their expertise and ability to navigate challenging situations. With a focus on clear communication and respectful service, Harding's Towing II remains a trusted choice for heavy-duty towing in the Rochester area.
Services
👍 Heavy Duty Towing for Semi Trucks
👍 Emergency Towing Services
👍 RV Towing and Recovery
👍 Truck Unlocking Services
👍 Trailer Leveling and Recovery
👍 Roadside Assistance for Commercial Vehicles
Good Points
Complaints
Highly professional and polite staff, such as Dave and Chaz, who provide thorough assistance.
Some customers may experience longer wait times during peak hours despite the generally quick service.
Quick response times, with many customers reporting service within 30 minutes.
A rating of 3.9 suggests that there may be occasional inconsistencies in service quality.
Ability to handle various towing situations, including large vehicles like RVs and trailers.
Limited information on pricing and potential additional fees for towing services.
Customers appreciate the clear communication throughout the towing process.
Consistently positive experiences with staff who are respectful and engaging.
Excel Service & Towing, located at 95 Seneca Ave, Rochester, NY 14621, offers a range of reliable towing and vehicle repair services. With 24-hour availability throughout the week, they are ready to assist when emergencies arise. Customers appreciate the professionalism and knowledge demonstrated by their staff, particularly Barb, who ensures clear communication and respectful service. Many have shared positive experiences, noting that the team handles unforeseen challenges with efficiency and care.
While the majority of reviews praise their service, some experiences highlight issues with specific drivers, emphasizing the importance of communication. Overall, Excel Service & Towing strives to provide a friendly and effective solution for clients encountering vehicle troubles, making it a viable option for those in need of towing or repairs in the Rochester area.
Services
👍 24/7 Emergency Towing
👍 Roadside Assistance
👍 Tire Change Services
👍 Vehicle Recovery Services
👍 Brake Repair Services
👍 Vehicle Inspections and Safety Checks
Good Points
Complaints
Professional and knowledgeable staff, particularly Barb at the front desk
Inconsistent service quality depending on the driver
Quick resolution of issues and repairs
High fees for vehicle retrieval and towing
24/7 availability for towing services
Negative experiences reported with rude drivers
Respectful treatment of customers
Concerns about transparency in vehicle handling and fees
Competent and friendly drivers
Issues with communication and authority during towing situations
Positive experiences with vehicle towing and repairs
Trustworthy service that inspires customer loyalty
Ricci & Son's Towing, located at 773 Linden Ave in Rochester, NY, offers reliable towing services available 24/7. Known for their prompt response times, their friendly staff ensure that customers feel supported during stressful roadside situations. Positive experiences highlight how their team members are knowledgeable and considerate, making efforts to avoid any potential damage to vehicles and properties.
While many reviews praise their professionalism and care, some have expressed concerns regarding service discrepancies, noting mixed experiences with specific drivers. Overall, Ricci & Son's Towing aims to provide quality service in the Rochester area, making it a convenient option for those in need of towing assistance.
Services
👍 Emergency Towing Services
👍 Battery Jump Start Services
👍 Vehicle Recovery from Difficult Locations
👍 Flatbed Towing for Safe Transport
👍 Local and Long-Distance Towing
👍 24/7 Roadside Assistance
Good Points
Complaints
Quick response time, often arriving within 10-30 minutes.
Some drivers may lack experience, leading to potential issues during service.
Friendly and knowledgeable drivers, providing excellent customer service.
Negative experiences reported with unprofessional behavior from certain drivers.
Careful handling of vehicles to avoid damage to driveways and lawns.
Refusal to honor AAA warranties, causing frustration for customers.
Professionalism in challenging towing situations, such as crowded parking lots.
Inconsistent service quality, with some customers feeling stranded or unsupported.
24/7 availability, making it convenient for emergencies at any time.
Reports of rude behavior from drivers, impacting customer satisfaction.
Frequently Asked Questions about Heavy Duty Towing Services in Rochester, NY
How much does heavy-duty truck towing cost in Rochester, NY?
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The cost of heavy-duty truck towing in Rochester, NY can vary significantly based on several factors, including the distance towed, the type of vehicle, and the specific towing service provider. On average, you might expect to pay anywhere from $200 to $500 for local towing services. Additional fees may apply for long-distance towing, specialized equipment, or after-hours service. It's advisable to contact multiple towing companies to get quotes and understand their pricing structures, as some may offer flat rates while others charge by the mile.
Which companies in Rochester, NY have tow trucks for disabled trucks in nearby rural areas?
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In Rochester, NY, several towing companies are equipped to handle disabled trucks in rural areas. These companies typically have a fleet of heavy-duty tow trucks designed for various towing needs, including off-road recovery. To find the right service, you can check local listings or online directories that specialize in towing services. Many companies also provide 24/7 emergency services, ensuring that help is available even in remote locations. It's recommended to inquire about their service area to confirm they can reach your specific location.
Are there towing companies in Rochester, NY that offer services for trucks carrying hazardous materials?
⬍
Yes, there are towing companies in Rochester, NY that specialize in handling trucks carrying hazardous materials. These companies are equipped with the necessary training, certifications, and equipment to safely tow and manage hazardous cargo. It's crucial to choose a towing service that complies with local and federal regulations regarding hazardous materials. When searching for such services, look for companies that explicitly mention their capability to handle hazardous materials in their service descriptions, and don't hesitate to ask about their safety protocols.
Where can I find commercial truck towing services in Rochester, NY?
⬍
Finding commercial truck towing services in Rochester, NY is relatively straightforward. You can start by searching online directories or local business listings that focus on towing services. Many companies offer specialized commercial towing, which includes services for large trucks, buses, and other commercial vehicles. Additionally, local trucking associations or forums may provide recommendations for reputable towing companies. Be sure to check customer reviews and ratings to ensure you choose a reliable service provider.
Where can I find heavy-duty towing services in Rochester, NY that specialize in oversized trucks?
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To find heavy-duty towing services in Rochester, NY that specialize in oversized trucks, you can explore online listings and directories that categorize towing services by their specialties. Many towing companies advertise their capabilities to handle oversized loads, which often require specialized equipment and permits. It's advisable to contact these companies directly to discuss your specific needs and confirm their experience with oversized trucks. Additionally, local trucking forums or industry contacts may provide valuable recommendations.
As we wrap up our exploration of the top semi truck towing services nearby in Rochester, New York, we hope you’ve found the information valuable and insightful. Whether you’re facing an unexpected breakdown or need assistance with heavy-duty recovery, these trusted providers are equipped to handle your needs with professionalism and expertise. Their commitment to prompt service ensures that you can get back on the road quickly and safely, minimizing downtime and keeping your operations running smoothly.
We encourage you to share your experiences or recommend any additional semi truck towing services that you believe deserve a mention. Your insights can help fellow truckers and fleet operators make informed decisions when they need reliable assistance. Feel free to reach out and connect with us if you have more recommendations or questions about the towing services in Rochester. Together, we can build a comprehensive resource for all those in need of dependable towing solutions!
Good Points 
Complaints 
