California Towing & Recovery
Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
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Open 24 hours | Open 24 hours | Open 24 hours | Open 24 hours | Open 24 hours | Open 24 hours | Open 24 hours |
California Towing & Recovery, located at 575 E Mission Rd, San Marcos, CA 92069, offers 24/7 towing services to residents and visitors. While some customers have praised their timely assistance and professionalism during challenging situations, others have reported frustration with communication issues and service inconsistencies. Customer service experiences vary widely, with some praising drivers for their kindness and efficiency, while others express concerns over lack of accountability and safety on the road.
Despite the mixed reviews, California Towing & Recovery remains a potential option for those in need of towing services in San Marcos. Itβs advisable for customers to clearly communicate their needs and expectations when seeking assistance, as experiences can differ significantly. As with any service, conducting thorough research and reading recent customer experiences can help inform decisions for reliable towing support.
Services
- π Flatbed Towing
- π Emergency Towing
- π Accident Recovery
- π Vehicle Transport
- π Long-Distance Towing
- π Motorcycle Towing
Good Points | Complaints |
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Timely response from some drivers, such as Juan and Dalton, who provided excellent service and professionalism during stressful situations. | Numerous complaints about unprofessionalism and carelessness, including leaving customers stranded for extended periods. |
Drivers like Juan and Dalton are praised for their kindness, engagement, and knowledge, making the towing experience less difficult for customers. | Inconsistent communication regarding arrival times, leading to frustration and distrust among customers. |
Some customers reported positive experiences with the towing service, highlighting the efficiency and care taken by specific drivers. | Reports of dangerous driving behavior by company drivers, raising concerns about safety on the road. |
Negligent handling of vehicles, including leaving them in no-parking zones, which could lead to legal issues for customers. | |
The requirement for customers to sign waivers absolving the company of responsibility for potential damage during towing is seen as absurd and unprofessional. |