J&S Towing and Recovery plus travel trailer transport
Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
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Open 24 hours | Open 24 hours | Open 24 hours | Open 24 hours | Open 24 hours | Open 24 hours | Open 24 hours |
J&S Towing and Recovery, located in San Marcos, TX, provides a range of heavy-duty towing services, including travel trailer transport. They operate 24/7, ensuring assistance is available at any time. While some customers have praised their quick response times and effective service, others have reported concerns about professionalism and communication during their experiences. From moving vehicles to navigating tight spaces, they aim to make the towing process as smooth as possible.
Despite mixed reviews, J&S Towing emphasizes customer service, with a focus on timely arrivals and adept handling of vehicles. However, feedback indicates that experiences can vary greatly, highlighting the importance of clear communication and customer care in the towing industry. Whether needing roadside assistance or a specific towing requirement, customers are encouraged to inquire directly for detailed service expectations.
Services
- 👍 Heavy Duty Towing
- 👍 Semi Truck Towing
- 👍 Travel Trailer Transport
- 👍 Emergency Roadside Assistance
- 👍 Vehicle Recovery Services
- 👍 Low Clearance Towing
Good Points | Complaints |
---|---|
Highly rated service with a 4.6 rating | Unprofessional behavior from the owner |
Timely response and quick service | Inconsistent service reliability |
Excellent communication regarding delays | Poor handling of customer complaints |
Affordable pricing compared to competitors | Lack of transparency in pricing and service details |
Skilled in handling difficult towing situations | Negative interactions with staff during stressful situations |
Friendly and personable staff | Failure to follow through on promised services |
Positive experiences with specific employees like Jeff and Carl | Threatening behavior towards customers |
Ability to tow large vehicles like 5th wheel campers | Inability to accommodate specific towing needs at times |
Honesty in returning overpaid amounts | Negative responses to customer feedback |